Terms & Conditions

This web site (the "Site") is published and maintained by FBT Adventures India Pvt Ltd ("fbtfarebox.com"), a company incorporated and existing in accordance with the laws of the Republic of India. When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions set forth below. When you access any subsite (whether belonging to an 'associate' of FBT through this site, then such subsite may have its own terms and conditions of use which is specific to such subsite. Please read all the terms and conditions carefully before making any booking through this website.

LEGAL CONTRACT

When you click to make a booking with us, legal obligations arise and your rights to refund of money charged to your credit card or paid in any other way agreed by us, are limited by our terms and policies and by the conditions of each particular supplier. You must not make any booking through the website unless you understand and agree to all our terms and policies.

If you do not accept the terms stated here, do not use this website and our services. Once payment is made for the booking, it is deemed that you have read and understood the terms and conditions for the booking. If you have any queries please contact us before making any booking. Please revisit this area of the website from time to time as we may change these terms and conditions occasionally and your continued use of the website will constitute your acceptance of the amended terms and conditions.

AGENCY

Products and services are sold by FBT as an agent for airline and wholesale companies and other suppliers providing services, including accommodation and transportation services. FBT is not a provider of such services and has no responsibility for services provided or not provided by any party. We make no warranty or representation regarding the standard or availability neither of any service or product to be supplied nor for the availability of any promotions, airfares or specific holiday products. All travel documents are issued subject to the tariffs and terms and conditions of sale of suppliers and these terms. They are issued by us as agent only.

LIABILITY

FBT has no liability for any act, omission or default, whether negligent or otherwise, of airlines, car rental operators, ferry companies, hoteliers, tour operators or any other supplier or third party. We have no liability for any loss or damage occasioned by the negligence, act or omission of any supplier or other third party. We reserve the right to cancel or modify itineraries or bookings where circumstances require. In circumstances where liability of FBT cannot be excluded, such liability is limited to the value of the purchased travel arrangements. FBT reserves the right to decline any booking.

AVAILABILITY

The products and services displayed on the Site may not be available for purchase in your particular country or locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular geographical location. You should check with your local FBT authorized representative for the availability of specific products and services in your area.

SPECIAL CONDITIONS FOR PRODUCTS AND SERVICES

The terms displayed on this website apply generally to all the travel products and packages sold by FlyBird Tourism. Most travel products and services also have additional conditions applying to them because airlines, hotels, wholesalers and other travel suppliers have various other terms and conditions relating to the purchase of these goods and services, which may or may not be displayed. For example, suppliers often limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage, however we do not have those conditions to display on this website. It is your responsibility to contact the relevant travel supplier directly to obtain all applicable terms and conditions before making a booking through FlyBird Tourism. There are numerous terms and conditions established by travel suppliers or other third parties affecting most advance purchase and other discounted travel products and services, which involve substantial cancellation or amendment fees, and in some instances there are no refunds whatsoever on cancelled holidays and/or air tickets and other products and services should you need to amend or cancel your travel plans. If you have any queries regarding these fees please do not hesitate to contact our office or send us mail support@flybirdtourism.com You must read the terms and conditions applicable to every travel product and service and ensure that you accept them before you make a booking. If the terms and conditions are not displayed you should contact our office. Once you confirm a booking and make payment you are bound by the terms and conditions established by the relevant travel supplier.

SUPPLIERS’ ALTERATIONS TO TOUR ITINERARIES

In the event of material alterations by a supplier to a proposed tour booked by you, you may be given the option of cancelling the tour without penalty, but this is not guaranteed. The right to cancel is subject to the terms and conditions of the supplier. Your acceptance of any tickets, coupons, exchange orders, vouchers and receipts will be deemed acceptance of the above conditions and of any alterations made to your tour.

SERVICE FEES

FBT service fees may apply to bookings made online or via the www.fb.travel centre. We FBT consultant can provide you full details on request.

FARES AND PRICES

All airfares and prices quoted are subject to availability at the time of booking. Prices are subject to change until full payment and tickets are issued. Prices are quoted per person unless FBT advises otherwise. The prices set out on the website may not include taxes, airport charges, and other additional costs, such as fuel levies, surcharges for internet bookings and seasonal surcharges. You will be notified of applicable taxes, airport charges and other charges when you have made a booking with FBT and your booking is confirmed. Such taxes and charges are subject to change until tickets are issued. Some airport taxes are not pre-paid and it is traveler's' responsibility to pay where applicable. Airlines and third party providers of travel and travel related services may change their prices, packages, flights and other information displayed on the website at any time. All products, services and information displayed on the website are subject to change without notice.

PASSPORT AND VISAS

It is the responsibility of the individual traveler to check passport, visa and health requirements. All travelers require a passport and it is recommended to have a minimum validity of 6 months. An Indian re-entry visa is required for those travelers traveling on a foreign passport. We are happy to provide assistance.

DISCOUNTS

FBT offers discounts in some of its products to travelers. Through discounts it intends to promote and retain loyalty of its regular clients. Such discounts are sole discretion of the company and can be refused / withdrawn without notice.

YOUR USE

You agree to only use the website for purposes permitted by these terms. You are responsible for all equipment and software used to access the website. You must not:

Use the Website directly or indirectly for any activity which breaches any laws infringes a third party's rights is unlawful or breaches these terms. Use the Website directly or indirectly, or use any service provided on the Website, to conduct surveys, contests, pyramid schemes, or send chain letters, junk email or any other duplicative or unsolicited messages (commercial or otherwise).

Attempt to gain unauthorized access to the Website or use another person's name, registration account or password. Create a false identity for the purpose of misleading others as to the identity of the sender or the origin of a message. Tamper with, hinder the operation of or make unauthorized modifications to the Website.

Knowingly transmit any virus or other disabling feature to the Website. Advertise or offer to sell or buy any goods or services on the Website. Collect information about others, including email addresses, without their consent.

The website may contain links to external websites. Those websites are not part of the FBT and, unless otherwise indicated, are not under our control. We have no responsibility for the contents of any linked websites and you access them at your own risk we may monitor, review, retain and/or disclose any information on the Website as necessary to satisfy any applicable law, regulation, legal process or governmental request.

SECURITY

The online booking facility on this Website utilizes Secure Sockets Layer (SSL) encryption to help ensure the security of all online booking transactions. SSL encryption is automatically enabled whenever you submit information to us via the internet.

ILLUSTRATIONS

Photographs and illustrations and other promotional material on this Website are for promotion purposes only. They do not represent any benefit that will be included in any arrangements made by you.

INTELLECTUAL PROPERTY

Unless otherwise indicated, copyright in the Website and content included on the Website belongs to us or our licensors. All rights are reserved. You are provided access to the Website only for your personal and non-commercial use. Subject to applicable laws, you must not, without our permission:

Store, distribute, perform, communicate to the public, adapt or create derivative works from any part of the Website; or

Commercialize any information or services obtained from the Website. The trademarks used on the Website (if any) are our trade mark or the trade mark of a third party. Nothing on the Website should be construed as granting any license to use any trade mark without the permission of the owner. You must not use any of our trade mark:
As or as part of your trade mark.
In connection with goods or services which are not ours.
In a manner that may be confusing, misleading or deceptive.
In a manner that disparages us or our information or services or the Website.

purpose and will not be supplied to a third party. Should any recipient of our newsletter wish to unsubscribe they can do so by clicking on unsubscribe at the bottom of the Home page, emailing us at customerdesk@flybirdtourism.com or calling us on +91 7388222244.

WEBSITE CONTENT DISCLAIMER

www.fbtfarebox.com has taken all reasonable steps to ensure the accuracy of the information on this website. However we can give no warranty regarding the accuracy or completeness of the content of this website. FBT is not liable for any loss or damages (whether direct, indirect, special, consequential or otherwise) arising out of errors, inaccuracies or omissions in the content contained in this website. FBT is not liable for distortion of data arising from any technical fault including transmission errors, technical defects, interruptions, third party intervention or viruses.

EXCLUSION OF LIABILITY

FBT cannot guarantee that this website shall be available on an uninterrupted basis and we will not be liable for any losses, costs or damages resulting from this website not being accessible or for delays in access. To the extent permitted by law, all warranties, conditions and representations about the website, the availability for your access and use of the website or the services and the information provided on the website are excluded. If a term is implied by law into these terms and the law prohibits provisions in a contract excluding or modifying liability under that term, then it will be included in these terms. However, our liability for breach of such term will, to the extent permitted by law, be limited, at our option, to the supply of the relevant services again or the payment of the cost of having the services supplied again. To the extent permitted by law, we and our officers, employees, agents or related bodies corporate will not be liable in any way (including in contract, for negligence or otherwise) for any loss, damage, costs or expenses suffered by you or claims made against you in connection with:

USE OF YOUR INFORMATION AND MATERIAL

We are committed to protecting your privacy online. If you post messages on the website, or send us any feedback, suggestions, ideas or other materials in relation to the website, you agree that we can use, reproduce, publish, modify, adapt and transmit them to others free of charge and without restriction, subject to our obligations in relation to privacy, as set out in the FBT privacy statement. FBT privacy statement explains in general terms how we protect the privacy of your personal information. Although our preferred local suppliers have privacy policies in accordance with applicable privacy laws, you accept that some third parties can be located overseas e.g. hotels, bus, car rental companies, etc, and may not have in place equivalent privacy policies. When you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours.

General Provisions

You may travel to certain destinations which involve greater risks than others, entirely at your risk as to cost and consequences.

FBT requests you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain international destinations.

By offering for sale travel to particular international destinations, FBT does not represent or warrant that travel to such point is advisable or without risk. FBT does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations.

FBT reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. FBT shall have no obligation to take the needs of any User into consideration in connection therewith.

FBT reserves its right to deny in its sole discretion any user access to this Site or any portion thereof without notice.

No waiver by FBT of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative.

If any dispute arises between you and FBT during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. The place of arbitration shall be Mumbai. The arbitration proceedings shall be in the English language.

The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time.

FBT provides B2B wholesale rates which must be sold as part of the package and must not be standalone.

All cancellations or no-shows are subject to penalties imposed by the supplier. If you require a copy of these terms, please contact the supplier or your agent at FBT. Additionally, all booking cancellations, or no-shows are considered cancellations and subject to a non-refundable fee imposed by B2btravelagency.com in addition to the fees charged by the supplier/vendor.

These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Mumbai, Maharashtra, India.